Getting the best out of your Service Management Needs
Revo 4me Managed Service
Future-proof your system
With the Revo 4me managed service, we help you to continuously evolve your system and implement improvements. This means you get the most out of your service management platform without having to hire or train employees on how to maintain your system.
Expand 4me throughout your business
Mature your service management practices
Are your IT team constantly fighting fires? Does it feel like your ITSM and ITIL ambitions are stalling because you’re stuck in reactive mode? We can help you take your IT team on a journey from ‘chaotic’ to ‘value’. By analysing and redefining your workflows, we’ll guide your team on how they can achieve more control and influence over IT processes. This will allow them to service your business in a more proactive and value-adding way.
A tailored service
Your Revo consultants will take time to get to know your business. They will proactively suggest areas of improvement and identify integrations to optimise your service desk workflows. We also make sure every agent in your team is fully trained and confident with using 4me.
Maximise your investment
Unused functionality, missed updates and failure to resolve issues – these things build up over time and that’s when your ROI plummets. Proactive monitoring and management are the best ways to maximise the ongoing value of your service management and reduce the risk of technical debt.
4me is constantly evolving, with fixes and new features released weekly. These updates happen automatically, eliminating maintenance effort from your team. With our managed service, we alert you to the changes that are most relevant to you and recommend how you can activate and use them most effectively.
What about integrations?
As part of our managed service, we make sure you have the right 4me setup to suit your business. Sometimes that might mean we propose more significant development projects or unearth opportunities to connect to other software you’re using.