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4me Service Management

4me is an industry leading service management solution that combines ITSM with ESM and SIAM capabilities. With 4me we can enable your internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external suppliers and service providers.

4me service management screenshots

4me is a new breed of cloud-based service management solution

4me is a state-of-the-art, cloud-based service management application that enables your IT organisation to deliver the best possible service experience to its users. It works straight out of the box, with every typical IT service management process and reporting already built-in. Our implementation projects are famously short and painless, with numerous external connections already created and included. On top of that, 4me’s multi-tenant architecture allows for regular updates, at zero cost, with zero down-time.

Benefits of switching to 4me

All the ITSM you need

Core capabilities include Self Service, Virtual Agent, Knowledge Management, Service Request & Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Service Configuration and more...

Incredible performance

4me works on the AWS platform and has been built from the ground up to be the fastest performing service management tool out there. No more waiting for forms to process and data to populate - just blazing fast performance you can rely on.

Extended capabilities

4me provides a number of additional capabilities at zero extra cost. These include Portfolio Management, Project Management, Resource Planning, Time Tracking, Financial Management and Risk Management.

Painless upgrades

4me is a constantly evolving and expanding service management tool. Every customer gets every new feature for the same monthly fee. No painful upgrades, no additional charges for new features.

Enhanced security

The protection of customer data and privacy is 4me’s number one operational priority. The solution is SOC 1, 2 and 3 compliant as well as conforming to ISO 9001, ISO 27018 and meeting FIPS, FedRAMP, and FISMA security and data compliance standards.

Ease of use

Intuitive and easy to navigate, 4me helps the members of your IT service organisation to perform their tasks effectively and efficiently. Transferring from another solution is made easier by the speed with which users can learn how to operate and use the toolset.