Integrating and Automating your workloads
Revo 4me Integrations
Arming your agents with insight
Link your systems, crush silo-working, reduce search time and encourage collaboration. It’s our goal to bring all your tools and data together in 4me, so it’s the only platform your agents need to use – from raising a ticket, right through to resolution.
The answer is right there
A big part of helping your support team become more productive is making it quicker and easier for your agents to find answers. If you use third-party applications, by connecting these tools and workflows to 4me, you create a single entry point for your users. This reduces search time and avoids the disruption of constant context-switching.
Make it personal
Sometimes it’s useful for an agent to understand more about the user submitting a ticket. Whether it’s their purchasing patterns, location, or history of complaints. With 4me all this information is instantly available in one place. By connecting your 4me system with the CRM, sales, marketing, and HR software tools you already use, 4me makes it easier for your agents to provide more personalised support.
Connect dispersed teams
Effective support teams collaborate – even when they’re not sitting side-by-side. Our customers are increasingly applying 4me to join the dots and make working apart easier.
Integrating 4me with your other back-office software unlocks more value from all the applications you use – from IT assets and communications tools, to CRM platforms and HR solutions.
Use System Centre Configuration Manager as an automatic data source for your 4me CMDB.
Streamline your user management with the ability to create and update users in Active Directory.
Automatically create and update events in 4me from your SolarWinds network monitoring.
Enhance your DevOps capability by automatically adding bugs into your Jira backlog.
Many more possibilities
Need some advice? Get in touch to discuss how we can help you.
- Microsoft Endpoint Manager
- Active Directory
- Azure Cloud Ops
- Jira Service Desk
- BMC Remedy Helix
- Symantec MSS
- Ansible Tower
- Atlassian Jira
- Azure DevOps
Where would you like to use 4me?
4me combines ITSM, ESM and SIAM. In other words, you can extend the same service management approach across IT, HR, payroll, facilities, legal and any other service department. Book a personalised demo and we’ll discuss your current situation, the outcomes you’re looking for, and how to achieve them with 4me.