Integrating and Automating your workloads
Revo 4me Integrations
Arming your agents with insight
Link your systems, crush silo-working, reduce search time and encourage collaboration. It’s our goal to bring all your tools and data together in Xurrent, so it’s the only platform your agents need to use – from raising a ticket, right through to resolution.
Fast deployment
We deploy and maintain integrations from a secure, purpose-built platform.
Scalable
Running on AWS cloud provides a secure and scalable approach to integrations.
Managed service
We’ll help you evolve your Xurrent system to meet your exact requirements
The answer is right there
A big part of helping your support team become more productive is making it quicker and easier for your agents to find answers. If you use third-party applications, by connecting these tools and workflows to Xurrent, you create a single entry point for your users. This reduces search time and avoids the disruption of constant context-switching.
Make it personal
Sometimes it’s useful for an agent to understand more about the user submitting a ticket. Whether it’s their purchasing patterns, location, or history of complaints. With Xurrent all this information is instantly available in one place. By connecting your Xurrent system with the CRM, sales, marketing, and HR software tools you already use, Xurrent makes it easier for your agents to provide more personalised support.
Connect dispersed teams
Effective support teams collaborate – even when they’re not sitting side-by-side. Our customers are increasingly applying Xurrent to join the dots and make working apart easier.
Xurrent integrations
Integrating Xurrent with your other back-office software unlocks more value from all the applications you use – from IT assets and communications tools, to CRM platforms and HR solutions.
SCCM
Use System Centre Configuration Manager as an automatic data source for your Xurrent CMDB.
Azure
Streamline your user management with the ability to create and update users in Active Directory.
SolarWinds
Automatically create and update events in Xurrent from your SolarWinds network monitoring.
Jira
Enhance your DevOps capability by automatically adding bugs into your Jira backlog.
- Lansweeper
- Nexthink
- SCCM
- SNOW
- Microsoft Endpoint Manager
- Active Directory
- SailPoint
- OneLogin
- Okta
- Nexthink
- SolarWinds
- Dynatrace
- Azure Cloud Ops
- Jira Service Desk
- ServiceNow
- CA
- Zendesk
- TOPdesk
- Freshdesk
- BMC Remedy Helix
- ManageEngine
- Symantec MSS
- RedScan
- Ansible Tower
- Jenkins
- Atlassian Jira
- Azure DevOps
- Docusnap
- Plutora
Where would you like to use Xurrent?
Xurrent combines ITSM, ESM and SIAM. In other words, you can extend the same service management approach across IT, HR, payroll, facilities, legal and any other service department. Book a personalised demo and we’ll discuss your current situation, the outcomes you’re looking for, and how to achieve them with Xurrent.