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Revo 4me Service Management

Simplify Service Management

Revo implements and manages 4me enterprise-wide service management software giving support agents more visibility and control over user requests.

Are you ready to discover how efficient your service desk could be?

Managed service

Proactive, ongoing support as you grow and evolve your service management system.

Scalable solutions

Implement in phases or all at once – we’ll be by your side every step of the way.

Integrations

Link systems to streamline your service management approach and aid teamwork.

hassle free switch

We believe in 4me

Revo offers a single service management product – 4me. And because we focus on one system, we know it inside out. Yes, down to every new feature and every last update (and they come from 4me weekly). By working with us, you can be absolutely sure you get the best from 4me, a hassle-free switch and the biggest return on your investment.

We’re a 4me certified implementation and integration partner, helping our clients get the best out of all areas of the platform
Premium 4me Implementation Partner 2024
Certified Integration Partner 2024
Certified 4me Partner 2024

Help your support services succeed

Revo configures, implements, and helps you evolve your support workflows so you can resolve tickets faster. Whether you’re switching service management providers or starting from scratch, implementing in phases or doing everything at once, you can rely on our support every step of the way.

Improve productivity

Resolve issues quicker and increase the ticket capacity of your team.

ITSM and more

IT, HR, payroll, facilities – you can use 4me across multiple support departments.

A managed service

Let Revo guide you through upgrades and maintenance of your 4me system.

Add automated rules

When a user raises a ticket, it goes directly to the right team or person.

Always evolving

4me releases updates every week to future-proof your system.

Effortless switching

A tried-and-tested approach to switching delivers rapid time to value.

Easy integrations

Connect your systems to reduce time spent searching for information.

User-friendly interface

A single point of access allows users and agents to collaborate with ease.

No user caps

We encourage adoption, so licenses are priced per agent rather than per end user.

Brands we work with

Make your customers happy

Shorten the lifecycle of every ticket

With 4me, Revo makes it easier for you to keep track of open cases, prioritise work, assign tasks and deliver high quality support, faster. This reduces the time your employees and customers wait to get their issues resolved.

Man pointing to Revo service management software
Revo offer 4me ITSM and service management software
custom automations

Auto-triage incoming requests

Build in custom automations to empower your 4me system to perform repetitive actions using expertly applied rules and conditions. Your Revo consultants will advise on ways to optimise your 4me system, so you can make sure every request gets the right response.

collaborate across teams

Build integrated workflows

By integrating 4me with the applications your people use every day – like Jira, SolarWinds and Azure – it becomes easier to collaborate across teams and quicker and easier to find answers.

Integrated workflow, Revo offer 4me ITSM and service management software
4me service management customer service
Automatic updates

Make maintenance effortless

With 4me, all updates happen automatically. This eliminates the risk of downtime and means your system is always up to date. And if you opt for Revo’s managed service, we’ll guide you through every new feature, so you can continually evolve and update your service management system.

What's new?

The latest news articles and blog posts from Revo