Revo 4me Service Management
Simplify Service Management
Revo implements and manages 4me enterprise-wide service management software giving support agents more visibility and control over user requests.
Are you ready to discover how efficient your service desk could be?
We believe in 4me
Revo offers a single service management product – 4me. And because we focus on one system, we know it inside out. Yes, down to every new feature and every last update (and they come from 4me weekly). By working with us, you can be absolutely sure you get the best from 4me, a hassle-free switch and the biggest return on your investment.
Help your support services succeed
Revo configures, implements, and helps you evolve your support workflows so you can resolve tickets faster. Whether you’re switching service management providers or starting from scratch, implementing in phases or doing everything at once, you can rely on our support every step of the way.
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Shorten the lifecycle of every ticket
With 4me, Revo makes it easier for you to keep track of open cases, prioritise work, assign tasks and deliver high quality support, faster. This reduces the time your employees and customers wait to get their issues resolved.
Auto-triage incoming requests
Build in custom automations to empower your 4me system to perform repetitive actions using expertly applied rules and conditions. Your Revo consultants will advise on ways to optimise your 4me system, so you can make sure every request gets the right response.
Build integrated workflows
By integrating 4me with the applications your people use every day – like Jira, SolarWinds and Azure – it becomes easier to collaborate across teams and quicker and easier to find answers.
Make maintenance effortless
With 4me, all updates happen automatically. This eliminates the risk of downtime and means your system is always up to date. And if you opt for Revo’s managed service, we’ll guide you through every new feature, so you can continually evolve and update your service management system.
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