Revo 4me Service Management
Simplify Service Management
Revo implements and manages Xurrent enterprise-wide service management software giving support agents more visibility and control over user requests.
Are you ready to discover how efficient your service desk could be?
Managed service
Proactive, ongoing support as you grow and evolve your service management system.
Scalable solutions
Implement in phases or all at once – we’ll be by your side every step of the way.
Integrations
Link systems to streamline your service management approach and aid teamwork.
hassle free switch
We believe in Xurrent
Revo offers a single service management product – Xurrent. And because we focus on one system, we know it inside out. Yes, down to every new feature and every last update (and they come from Xurrent weekly). By working with us, you can be absolutely sure you get the best from Xurrent, a hassle-free switch and the biggest return on your investment.
We’re a Xurrent Certified Gold Partner, helping our clients get the best out of all areas of the platform
Help your support services succeed
Revo configures, implements, and helps you evolve your support workflows so you can resolve tickets faster. Whether you’re switching service management providers or starting from scratch, implementing in phases or doing everything at once, you can rely on our support every step of the way.
Improve productivity
Resolve issues quicker and increase the ticket capacity of your team.
ITSM and more
IT, HR, payroll, facilities – you can use Xurrent across multiple support departments.
A managed service
Let Revo guide you through upgrades and maintenance of your Xurrent system.
Add automated rules
When a user raises a ticket, it goes directly to the right team or person.
Always evolving
Xurrent releases updates every week to future-proof your system.
Effortless switching
A tried-and-tested approach to switching delivers rapid time to value.
Easy integrations
Connect your systems to reduce time spent searching for information.
User-friendly interface
A single point of access allows users and agents to collaborate with ease.
No user caps
We encourage adoption, so licenses are priced per agent rather than per end user.
Brands we work with
Make your customers happy
Shorten the lifecycle of every ticket
With Xurrent, Revo makes it easier for you to keep track of open cases, prioritise work, assign tasks and deliver high quality support, faster. This reduces the time your employees and customers wait to get their issues resolved.
custom automations
Auto-triage incoming requests
Build in custom automations to empower your Xurrent system to perform repetitive actions using expertly applied rules and conditions. Your Revo consultants will advise on ways to optimise your Xurrent system, so you can make sure every request gets the right response.
collaborate across teams
Build integrated workflows
By integrating Xurrent with the applications your people use every day – like Jira, SolarWinds and Azure – it becomes easier to collaborate across teams and quicker and easier to find answers.
Automatic updates
Make maintenance effortless
With Xurrent, all updates happen automatically. This eliminates the risk of downtime and means your system is always up to date. And if you opt for Revo’s managed service, we’ll guide you through every new feature, so you can continually evolve and update your service management system.
What's new?
The latest news articles and blog posts from Revo
